Check product, support, sales, marketing and legal are ready before launch day.
When to use itTwo to four weeks before any customer-facing release.
Product
Feature flags set, monitoring and alerts live, rollback plan written.
Support
Help articles published, support team trained, known issues listed.
Sales and success
Talk track, demo script and FAQ shared. Pricing and packaging confirmed.
Marketing
Release notes, announcement and in-product messaging approved.
Legal and compliance
Terms, privacy and accessibility reviews signed off.